This is a gorgeous old world hotel and the service was impeccable. Everything about the hotel we loved...
The New South Wales Masonic Club recognises the importance of your privacy and understands your concerns about the security of your personal information. We are committed to protecting the personal information that we hold about you. This describes generally how we manage your personal information and safeguard your privacy in accordance with the Australian Privacy Principles.
As a Club, your personal information must be held in our membership database and is information collected directly from you. As the Castlereagh Boutique Hotel is within the NSW Masonic Club, your personal information will be stored in our reservations system. For example, we may collect personal information about you when you deal with us over the telephone, when you make a reservation or through other correspondence (whether by letter, fax or e-mail), when you visit our web site or when you have contacted us in person.
Generally, the type of personal information we collect about you is the information included in documents such as a membership application form or as required of our hotel reservation system (for example, your name, date of birth, occupation, mailing address, telephone number and email address).
The New South Wales Masonic Club collects personal information from you for the following purposes:
If you do not provide the information requested, we might not be able to provide you with the service requested. If you are our customer, we may disclose your personal information to third party service providers, who assist us in providing services to you. It is not our policy to disclose your personal information to overseas recipients unless required by law to do so. Please see further details on this below.
We will use and disclose personal information for the primary purpose for which it was collected. We may also use or disclose personal information for purposes related or ancillary to the main reasons we collect it, such as:
There are situations where we are compelled by law to disclose your personal information to Government Agencies including but not limited to: law enforcement agencies, the Australian Electoral Office or the Australian Taxation Office.
The NSW Masonic Club may use the personal information we collect from you to inform you of upcoming events, offers, competitions, products or services. We may employ a third party to distribute such information. If you do not wish to receive this direct marketing information, please let us know or ‘unsubscribe’ from the electronic offer.
It is unlikely that we will disclose your personal information overseas. However, if you agree to information being put on our websites then this could be accessed by anyone in Australia and by persons in other countries.
You have access to the information we hold about you on your behalf and can edit this information at any time when notified.
We take reasonable and responsible steps to ensure that your personal information is accurate, complete, and up-to-date whenever we collect or use it.
If you find that the personal information we hold about you is inaccurate, incomplete or out-of-date, please contact us immediately and we will take reasonable steps to either correct this information, or if necessary, discuss alternative action with you.
We take appropriate steps to protect any personal information that we hold from misuse and loss. We also take all reasonable steps to protect it from unauthorized access, modification and disclosure. We make our employees aware of the sensitive nature of your personal information and only grant them access on a need-to-know basis.
Within designated areas of the NSW Masonic Club, Members, Guests and staff will be subject to video surveillance for security purposes. Details of any suspected and/or actual illegal or undesirable activities taken place on the Club premises may be shared with law enforcement and regulatory bodies such as the Office of Liquor, Gaming and Racing and the Independent Liquor and Gaming Authority.
If you are a resident of the EU or UK you have certain rights and protections under the GDPR regarding the processing of your Personal Data.
We collect, use and store your Personal Data to enable us to provide you with our goods or services and information about them. We rely on the following lawful means of processing your Personal Data:
If you are a resident of the EU or UK you have various rights including the:
If you want to access your Personal Data or ask for the information to be corrected, please contact us. In some circumstances, you also have a right to object to or ask that we restrict certain processing activities or delete your Personal Data. If you would like to limit or request deletion of your Personal Data or exercise any other rights you can do so by contacting us.
You can withdraw your consent to our collection or processing of your Personal Data. You can do so by contacting us or by opting out of email newsletter communications by following the instructions in those emails or by clicking unsubscribe. If you withdraw your consent to the use of your Personal Data, you may not have access to our services and we might not be able to provide you with our services. In some circumstances, where we have a legal basis to do so, we may continue to process your information after you have withdrawn consent. For example, if it is necessary to comply with an independent legal obligation or if it is necessary to do so to protect our legitimate interest in keeping our services secure.
We comply with the GDPR protection directives set out by the EU and UK regarding the collection, use and retention of Personal Data from EU member countries and the UK. All Personal Data stored on our platform is treated as confidential. It is stored securely and is only accessed by authorized personnel. Our collection is limited in relation to what is necessary, for the purpose for which the Personal Data is processed, and kept only for so long as is necessary for the purpose for which the Personal Data was collected. We implement and maintain appropriate technical, security and organisational measures to protect Personal Data against unauthorized or unlawful processing or use, and against accidental loss, destruction, damage, theft or disclosure. We ensure the encryption and pseudonymisation of Personal Data and we have adequate cyber security measures in place.
By providing us with your Personal Data, you consent to us disclosing it to third parties who reside outside the EU or UK. We will ensure that those third parties are GDPR compliant.
Should you require any further information, please contact the NSW Masonic Club (incorporating Castlereagh Boutique Hotel ) on 02 9284 1000 or email: [email protected]
NSW Masonic Club &
Castlereagh Boutique Hotel.
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