The charming old world character and decor of the hotel is as welcoming as the friendly staff. The Front Officer Manager made our family feel so welcome, providing information and willing support with bags to our very large and comfortable room on level 11. Thank you Armando. All the beds were very comfortable, the linen fresh, the bathroom huge and newly renovated with lots of hot water. The hotel is central to everything, parks, kids play parks, restaurants, theatre , shopping, the Rocks, Opera House, Botanical gardens and transport. Excellent value.